At Waitley, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from waitley.net.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have regarding your personal information.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our Website.

1.1 Information You Provide to Us

When you browse our Website, create an account, place an order, contact us, subscribe to marketing communications, or otherwise interact with us, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Product information
• Customer service communications
• Account information, if you create an account
• Information you provide when submitting a review or feedback
• Information you provide when contacting us

We only request information that is reasonably necessary for the relevant business purpose.

1.2 Payment Information

When you make a purchase, your payment information is generally processed by third-party payment providers.

Depending on the payment method you choose, these providers may include Shopify Payments, PayPal, or other payment processors available through our Website.

We generally do not receive or store your complete credit card number or payment account password. Payment providers process payment information according to their own privacy policies and security practices.

1.3 Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Language preferences
• Referring website or URL
• Pages viewed
• Products viewed
• Time spent on pages
• Website interactions
• Approximate geographic location
• Date and time of access
• Other technical and usage information

This information may be collected through cookies, pixels, tags, log files, analytics technologies, and similar technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1 Processing and Fulfilling Orders

We use your information to:

• Process and confirm your orders
• Process payments
• Ship products to you
• Provide order confirmations and shipping updates
• Process returns, refunds, exchanges, and warranty claims
• Provide customer service
• Communicate with you about your orders

2.2 Website Operations

We may use information to:

• Operate and maintain our Website
• Improve Website functionality
• Personalize your shopping experience
• Understand how customers use our Website
• Troubleshoot technical problems
• Improve our products and services

2.3 Marketing and Advertising

With your permission where required by applicable law, we may use your information to:

• Send promotional emails
• Provide information about new products or promotions
• Measure advertising effectiveness
• Show relevant advertisements
• Create advertising audiences
• Analyze customer and Website behavior

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

2.4 Security and Fraud Prevention

We may use information to:

• Detect and prevent fraud
• Protect our Website and customers
• Identify suspicious or unauthorized activity
• Prevent abuse of our services
• Protect our legal rights

2.5 Legal and Compliance Purposes

We may use or disclose information when reasonably necessary to:

• Comply with applicable laws
• Respond to lawful requests from government authorities
• Enforce our terms and policies
• Protect our rights, property, or safety
• Investigate potential violations or fraud
• Resolve disputes

3. How We Share Your Information

We may share personal information with trusted third parties when reasonably necessary to operate our business.

We do not sell your personal information for money.

3.1 Shopify

Our online store is powered by Shopify.

Shopify may process information necessary to operate our online store, including information related to orders, payments, customers, and Website activity.

For more information about how Shopify handles personal information, please review Shopify's privacy practices.

3.2 Payment Providers

We may share necessary information with payment providers to process your transactions.

Depending on the payment method selected, these providers may include:

• Shopify Payments
• PayPal
• Other payment service providers made available through our Website

These providers may collect and process payment information according to their own privacy policies.

3.3 Shipping and Fulfillment Providers

We may share information necessary to fulfill and deliver your order with:

• Shipping carriers
• Warehouses
• Fulfillment providers
• Logistics providers
• Delivery service providers

This information may include your name, shipping address, phone number, order details, and tracking information.

3.4 Analytics Providers

We may use analytics services, such as Google Analytics, to understand how visitors interact with our Website.

These services may collect information such as:

• Device information
• IP address or approximate location
• Website activity
• Referring pages
• Browser information
• Interaction data

Analytics providers may use cookies or similar technologies.

3.5 Advertising and Marketing Providers

We may use third-party advertising and marketing services, including services such as Meta, Google, or other advertising platforms.

These providers may process certain information, such as:

• Device identifiers
• Cookie identifiers
• Website activity
• Advertising interactions
• Approximate location
• Purchase or conversion information

These technologies may be used to measure advertising performance, provide relevant advertising, and create or measure advertising audiences.

Where required by applicable law, we will obtain appropriate consent or provide applicable opt-out mechanisms.

3.6 Service Providers

We may share information with companies that provide services on our behalf, such as:

• Website hosting
• Customer support
• Email delivery
• Information technology
• Fraud prevention
• Data analysis
• Marketing services
• Order fulfillment
• Shipping

These service providers are generally permitted to use personal information only as necessary to provide services to us.

3.7 Legal Requirements

We may disclose personal information when we believe disclosure is reasonably necessary to:

• Comply with applicable law
• Respond to a valid legal process
• Protect our rights or property
• Protect the safety of our customers or others
• Investigate fraud or security issues

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Website.

Cookies are small text files stored on your device that help websites remember information about your visit.

We may use cookies for purposes including:

Essential Cookies

These cookies are necessary for basic Website functions, such as:

• Shopping cart functionality
• Checkout
• Account login
• Security
• Session management

Analytics Cookies

These cookies help us understand how visitors use our Website and help us improve our services.

Advertising Cookies

These cookies may be used to:

• Measure advertising performance
• Understand conversions
• Provide relevant advertisements
• Build advertising audiences

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Website.

Where required by applicable law, we may provide a cookie consent or preference management mechanism.

5. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, or applications.

These third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you access through our Website.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders
• Providing customer support
• Managing warranties and returns
• Maintaining business and financial records
• Preventing fraud
• Resolving disputes
• Complying with legal and regulatory requirements

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

7. Data Security

We implement reasonable administrative, technical, and organizational measures—including TLS encryption during transmission, encryption of data at rest, access controls, periodic security reviews, and PCI-DSS-compliant payment processing—to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• The right to know what personal information we collect
• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of personal information
• The right to request information about how your personal information is used
• The right to opt out of certain marketing communications
• The right to withdraw consent where processing is based on consent
• The right to appeal certain privacy-related decisions, where applicable
• The right to exercise applicable privacy rights without unlawful discrimination

These rights are subject to applicable legal limitations and exceptions.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended by applicable California privacy laws.

Depending on the circumstances, California residents may have the right to:

• Know what personal information we collect, use, disclose, or otherwise process
• Request access to certain personal information
• Request deletion of certain personal information
• Request correction of inaccurate personal information
• Opt out of certain sales or sharing of personal information
• Limit certain uses of sensitive personal information where applicable
• Receive equal treatment for exercising privacy rights

Sale or Sharing of Personal Information

We do not sell personal information for monetary consideration.

However, certain online advertising, analytics, or tracking activities may be considered “sharing” of personal information under California law, depending on how those technologies are configured and applicable legal definitions.

Where required, we will provide appropriate mechanisms for California residents to opt out of the sale or sharing of personal information.

You may contact us using the information provided in the Contact Us section to exercise applicable California privacy rights.

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising privacy rights provided by applicable law.

10. Email Marketing

If you subscribe to our marketing communications, we may send you emails about:

• New products
• Promotions
• Special offers
• Product updates
• Company news

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in the email.

Please note that even if you unsubscribe from marketing communications, we may still send you transactional or service-related communications, such as:

• Order confirmations
• Shipping notifications
• Refund confirmations
• Warranty communications
• Important service announcements

11. Children's Privacy

Our Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us at waitleypower@outlook.com.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.

12. International Data Transfers

Because we operate an online store and work with service providers around the world, your personal information may be processed in different countries than the one you live in.

For example, your data may be handled in countries where our team, Shopify, payment providers, shipping partners, or marketing/analytics tools are located.

Please note that data protection laws in these countries may be different from those in your home country. In some cases, they may not provide the same level of protection.

However, we take steps to ensure your information is still protected. When we transfer your data internationally, we use appropriate safeguards required by law (such as contractual protections with our service providers) to help keep your information secure.

By using our Website, you understand and agree that your information may be processed in other countries as described above, in accordance with applicable privacy laws.

13. Do Not Track Signals

Some web browsers may offer a “Do Not Track” (“DNT”) setting.

Because there is currently no universally accepted standard for responding to DNT signals, our Website may not respond to all DNT signals.

Where required by applicable law, we will honor legally recognized browser-based opt-out preference signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technologies, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

Your continued use of the Website after changes are posted means that you acknowledge the updated Privacy Policy, subject to applicable law.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Company: Waitley
Website: www.waitley.net
Email: waitleypower@outlook.com

For privacy-related requests, please include enough information for us to understand and process your request.

We may request additional information to verify your identity before completing certain requests, where permitted or required by applicable law.